Facebook’s whole network of services fell offline just as Antigone Davis was live on CNBC defending the business over a whistleblower’s charges and its treatment of research findings claiming Instagram is damaging to kids.
The outage began shortly before noon ET, and nearly four hours later, there is still no evidence of restoration, and no one from the corporation has offered an explanation for the problems or a timeframe for when they will be resolved.
“We’re aware that some individuals are having problems accessing our applications and products,” Facebook communications exec Andy Stone writes on Twitter.
We’re working hard to restore normalcy as soon as possible, and we regret for any inconvenience.” “We are experiencing networking issues and teams are working as quickly as possible to fix and restore as quickly as possible,” Mike Schroepfer, who will step down as CTO next year, tweeted.
Nearly all of Facebook’s internal communication and work systems have been disrupted as a result of the outage. Several employees told The Verge that they’ve resorted to communicating through their company’s Outlook email accounts, despite the fact that staff can’t receive emails from outside addresses.
Employees who were logged into work products like Google Docs and Zoom prior to the outage can continue to use them, but anyone who needs to log in with their work email will be barred.
According to two sources familiar with the matter, Facebook engineers have been dispatched to the company’s US data centers to try to resolve the issue. That means the outage, which is currently the worst in years for Facebook, could go even longer.